Legal

Privacy Policy

We value your privacy and are committed to protecting your personal data.

Last updated: February 2026 Applies to: https://noae-skin.com

1. General

This Privacy Policy explains how NOAÉ (“we”, “us”, “our”) collects, uses, and safeguards your personal information when you visit or make a purchase from our website (the “Site”).

2. Personal information we collect

Information collected automatically

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.

Information you provide to us

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

We refer to this information as “Personal Information”.

3. How we use your personal information

We use your Personal Information to:

  • Fulfill orders placed through the Site (processing payment, arranging shipping, and providing confirmations).
  • Communicate with you about your order or your request.
  • Screen orders for potential risk or fraud.
  • Improve our services and customer experience.
  • Provide marketing communications where permitted by law or where you have consented.

4. Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to power our online store and payment providers to process transactions securely. We may also use analytics services to understand how customers use the Site.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request, or to protect our rights.

5. Cookies

We use cookies to improve your browsing experience and to understand how customers use the Site. You can control and manage cookies through your browser settings.

Note: Disabling cookies may impact certain Site functionality.

6. Data retention

When you place an order through the Site, we will maintain your Personal Information for our records unless and until you ask us to delete this information, subject to legal requirements.

7. Your rights

If you are a resident of the European Economic Area (EEA), you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

Residents of the United States, Canada, and New Zealand may have additional rights regarding their personal information, including the right to request access to or deletion of personal data, subject to applicable local laws.

To exercise any of these rights, please contact us using the details below.

8. Data security

We take reasonable measures to protect your personal information and ensure it is handled securely. However, no method of transmission over the internet is completely secure.

9. Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

10. Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:

Email: EMAIL@YOURSTORE.com