Terms & Conditions

1. About us

This website is operated by NOAÉ (“we”, “us”, “our”). By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.

Contact: EMAIL@YOURSTORE.com

2. Eligibility and use of the website

You agree that you are at least the age of majority in your jurisdiction and that you will use the website lawfully. You must not misuse the website, interfere with its security, or attempt unauthorized access.

3. Products and information

We strive to display product information accurately. However, we do not warrant that product descriptions, images, or other content are error-free, complete, or current. Colors may vary depending on your device.

4. Prices, taxes and currency

Prices are shown in the currency displayed at checkout. Taxes and duties may apply depending on your location. If you order from outside the Netherlands (including the USA, Canada, and New Zealand), you are responsible for any import duties, customs fees, or local taxes charged by your country.

5. Orders and payment

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel an order at any time (for example due to suspected fraud, pricing errors, or stock issues).

Payment is processed securely via Shopify and our payment providers. We do not store your full payment card details.

6. Shipping and delivery

Shipping times shown on the website are estimates and may vary. We are not responsible for delays caused by carriers, customs, weather, or events beyond our control.

See also our Shipping Policy (if applicable).

7. Returns and refunds

Returns and refunds are handled according to our Returns/Refund Policy. Please review that policy before purchasing.

If your store uses Shopify’s standard policy pages, you can link to /policies/refund-policy.

8. Promotions and discount codes

Discount codes and promotions may be subject to additional terms (such as expiration dates, minimum spend, or exclusions). Unless stated otherwise, discounts cannot be combined and are non-transferable.

9. Intellectual property

All content on this website (including text, images, branding, logos, and design) is owned by or licensed to NOAÉ. You may not reproduce, distribute, or exploit any content without our written permission.

10. User content and reviews

If you submit reviews or other content, you grant us a non-exclusive, worldwide right to use, reproduce, and display that content for website and marketing purposes. You must not post unlawful, abusive, or misleading content.

11. Disclaimer

Our products are intended for cosmetic use only. Information on this website is provided for general purposes and is not medical advice. If you have allergies or sensitive skin, we recommend patch testing and consulting a professional if needed.

12. Limitation of liability

To the maximum extent permitted by law, NOAÉ will not be liable for indirect, incidental, punitive, or consequential damages, or any loss of profits, revenue, data, or goodwill arising from your use of the website or products.

13. Privacy

Your use of our website is also governed by our Privacy Policy and Cookie Policy.

14. Changes to these Terms

We may update these Terms & Conditions from time to time. Changes will be effective when posted on this page. Your continued use of the website constitutes acceptance of the updated Terms.

15. Governing law

These Terms & Conditions are governed by the laws of the Netherlands, without regard to conflict of law principles. If you are a consumer purchasing from another country, mandatory consumer protection laws in your jurisdiction may also apply.

16. Contact

Questions about these Terms & Conditions? Contact us:

Email: EMAIL@YOURSTORE.com